What could cause an order to not be found when the associated invoice exists?

[csnsp]

Hi all, we've been noticing when calling the Orders API that we're getting a number of errors of this type:

https://connect.squareup.com/v2/orders/<ORDER ID> (Params: 😞 404 Not Found: {"errors": [{"code": "NOT_FOUND","detail": "Order not found for id <ORDER ID>","category": # "INVALID_REQUEST_ERROR"}]}

The order Id appears to be of valid format, and in fact comes from the invoices that we first extract via the /invoices endpoint.

As I understand, an order is the primitive for all invoices. What possible scenarios would result in an existing invoice with a missing associated order?

Would appreciate any clarification on this!

[csnsp]

Not sure if this is related (although it appears for the same order id as the above error), but we're also getting this:

failed while calling Get "https://connect.squareup.com/v2/orders/<ORDER ID>": read tcp 10.40.130.65:43612->172.66.0.47:443: read: connection reset by peer

Could this be related?

[Manny_SelSq]

Hey @csnsp, This is a weird issue. I think you would get better help on the Dev forums: https://developer.squareup.com/forums/ rather than here since its for Sellers. Have you tried a curl request(or something like Postman) to see if you get the same thing? This would just help narrow down the possibilities

[csnsp]

Hi Manny, thanks for pointing me in the right direction.

I'm trying to set up an account for testing, but having trouble adding data, which I've posted about separately here: https://community.squareup.com/t5/Online-Store/dashboard-sites-redirecting-to-dashboard-unable-to-cr...

(Hopefully not also in the wrong place!)