Solved: Re: Tracking when tickets get reassigned

Hcstreeteats · ‎01-19-2025

Is there a way to track when and who reassigned a ticket?

Summer2024 · ‎01-23-2025

Sorry for the delay in response here. Right now, there is no way to see when or who reassigned a ticket. This is currently a feature request.

Please consider submitting your thoughts through our feature request boards in our Seller Community here: https://squ.re/Ideate

I'm sorry I couldn't be more help in this moment.

Headpinz · ‎01-20-2025

This is needed but unfortunately I don’t think it’s currently possible.

Eric - Square Innovator

Chief Information Officer at HeadPinz Entertainment

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Summer2024 · ‎01-23-2025

Sorry for the delay in response here. Right now, there is no way to see when or who reassigned a ticket. This is currently a feature request.

Please consider submitting your thoughts through our feature request boards in our Seller Community here: https://squ.re/Ideate

I'm sorry I couldn't be more help in this moment.