Taxes amount showing up at checkout for online store are incorrect

[ME2020]

Taxes amount showing up at checkout for online store are incorrect. what can i do? taxes amount in my POS are fine

[MayaP]

Hello @ME2020, I am sorry you are having some problems with taxes not applying to online orders.

Let's make sure you have taxes setup correctly online. You can set up taxes from your Square Online Overview page in Settings > Sales Taxes or Shared Settings > Sales Taxes. You’ll find several options to choose from depending on what your needs are and where business is located. Note: Tax settings from your Square Item Library don’t sync to Square Online. You can reach support at 855-809-9000, https://squ.re/4btsTgS. If you need anything else please reach out.