Step-by-step: Shipping setup for Printful POD on Square (rates + ETA)

[DDC_Chris]

Hi Square Support,
I’m selling Printful print-on-demand products through my Square Online store. I need current, step-by-step instructions (with the latest menu paths) for configuring shipping so customers are charged accurately and see a realistic delivery ETA.

Specifically:

• Where do I set shipping rates for POD items fulfilled by Printful (shipping rate profiles / checkout shipping settings)?

• What is the recommended method: flat rate, weight-based, or “free shipping” (shipping baked into item price)?

• How should I handle the “Ship from address” showing my home address (and sometimes flagged invalid) if Printful is the actual shipper?

• How does Square calculate/display delivery estimates, and how can I ensure the ETA customers see matches Printful production + shipping times?

If you can link the most up-to-date help articles or provide steps, I’d really appreciate it. Thanks!

[Laurie_]

Hi @DDC_Chris,

The Printful integration and setup requirements are managed directly by the Printful team. That said, I was able to find Printful’s guide for connecting Square and setting up products and shipping, which you can view here.

If you have additional questions about the integration setup, we recommend reaching out to the Printful team directly at [email protected].

Once you’ve followed Printful’s guidance, if you need help updating any Square settings, let us know what Printful has asked you to change and we’ll be happy to assist.