Square not working

[cavandra]

My Square is constantly unpairing to my phone. Im sick of having to take manual payments and be charged for it while I uninstall and reinstall over and over again. What is this problem?

[AnswerS33k3r]

What phone are you running?

Have you updated the Phone software ( Android / iOS etc) to the latest version?

[Arie]

Hi @cavandra,

Thanks for writing in and apologies for the delay in getting back to you! Like @AnswerS33k3r mentioned, it's worth checking that your phone, and app are both running the most recent software updates available. Please let us know if you've had a chance to go through these troubleshooting steps already, too. 

Looking forward to hearing back from you! 

[cavandra]

Thankyou!

[Arie]

No worries, please let us know how you go @cavandra!

[cavandra]

I have an up to date Android, but have bought a newer version last week and will see how it performs now. Thanks for your reply.