Square Retail - Offline transactions

Hi All,

 

When I create an order on the FREE square retail app on an Ipad the transaction is showing as offline transaction. 

 

However when I process a transaction normal by not making it an order the transactions works.

 

any ideas?

 

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Hi @Ash176 - thanks for your post and apologies for the delayed response. 

 

I will need to try to replicate this myself on my end to figure this out - could you share a screen of where it's saying offline transaction - that will help me do some testing. 

 

 

Breffni
Community Moderator, Ireland, Square
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