Retail iPhone Mobile App v. 5.94: How to Edit Favorites

[doukhobor]

Hello,

Re: iPhone IOS v. 15.5  Retail App v. 5.94

This app version has been updated with a new UI. Can someone please tell how to edit the Favorites Screen now?

I have to revert back to the old UI in Settings to get back my Favorites. Seems there's no way to edit it in the new UI for vs. 5.94.

Thanks,

Gordon

[Arie · Accepted solution]

Would you be able to attach a screenshot, @doukhobor? I'm also using Square for Retail 5.94 on an iPhone but want to make sure we're on the same page. 

[doukhobor · Accepted solution]

Hello, it’s difficult to screen shot as it immediately defaults to new checkout screen. I guess a video of the action would be more appreciate.

[Arie · Accepted solution]

You can attach a video via a link to dropbox, or google drive, for example. Attached is what Square for Retail 5.94 looks like from my end:

 

[Arie]

Hey @doukhobor,

Sory to hear you're having trouble navigating the new Square for Retail App. You can still edit your favourites screen in-app. Here's how:

1. Tap the three lines in the right-hand corner of the Square for Retail app.

2. Tap Settings > Favourites. 

Please let us know how you go! 

[doukhobor]

Hey Arie,

That only works if you are using the old checkout. But NOT when you enable the new checkout. Unfortunately.

It bounces you back to the new checkout screen when you press the "Edit Square for Retail Grid" button. And there's no where to edit the "Grid" that I can see from that screen.

Please Advise.

Thank you.

Gordon

[Arie · Accepted solution]

Would you be able to attach a screenshot, @doukhobor? I'm also using Square for Retail 5.94 on an iPhone but want to make sure we're on the same page. 

[doukhobor · Accepted solution]

Hello, it’s difficult to screen shot as it immediately defaults to new checkout screen. I guess a video of the action would be more appreciate.

[Arie · Accepted solution]

You can attach a video via a link to dropbox, or google drive, for example. Attached is what Square for Retail 5.94 looks like from my end:

 

[doukhobor · Accepted solution]

This is mine with the new UI enabled.

 

 When I press “Edit Square for Retail Grid”. It just bounces back to the cart.

[Arie]

Thank you for sending this through! When you have a moment, reach out to our support team so we can file a ticket with engineering and run some diagnostics: squ.re/contactsupport. 

[doukhobor]

Hello,

That support link you have me (appears to be via bitly) doesn't work.

Gordon 

[BernadetteA]

Stepping in for Arie, 👋 Hello, @doukhobor

Can you try this link instead? 😊