Hello everyone.
Does anyone have any ideas how to turn this functionality on? The guide says turn on within the KDS Setting > Layout and set ticket sequence to manual but there isn’t the option to change to manual? All I have is:
- default
- move ready tickets to front
Tried calling support desk but they suggested turning it on within the dashboard: Device management > devices > select the device MACH10 > but again there’s not an option to do that there?
They said they would escalate this ticket but not heard anything back?
All operating systems are up to date and I’ve tried restarting, uninstalling and reinstalling the app etc
