Refund to Gift Card on new checkout layout

I can't seem to find a way to do a refund to a gift card now that our Square registers have the new layout. Before there was the option of refunding a purchase onto a gift card but now it is missing. I even typed in "Gift Card" on the search bar and I can't find it. Before I could click the 3 dots on the upper right and it had the option to select a gift card but now it is missing. Did anyone else notice this?

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Square Community Moderator

Hello @eaguilar 

 

This option now lives under the actual Return or Exchange flow when selecting to refund an Amount instead of Per Item.

 

I hope this information is helpful!

JJ
Community Moderator, Square
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