Receiving Purchase Orders but Inventory doesn't update

[AnthonyTHC]

This issue has happened a few times now. I go to do my ordering and have noticed items I have ordered just recently still under my set low stock alerts. When checking to see if the purchase order has been received, it shows received but my inventory is not updating accordingly. Very, very frustrating.

Any help would be greatly appreciated!

[repopgifts]

Did you get an answer for this? I've recently noticed this problem happening. And it's really throwing everything off.

[AnthonyTHC]

Still no answer as of yet. 

[JJ_]

Hello @AnthonyTHC and @repopgifts

At this time since both of you are seeing the same issue, I will recommend contacting our Retail team.

They can take a look at your account with you to help shine a light here, as they can look at your account alongside you to pinpoint what's going on here. Please reach out by phone or email when you have a moment by logging into your Square account and heading here.