Square Inventory & Item Management: Ask our Product Manager Anything!

[TimB59]

Over the past 4 months or so, random items have "disappeared" from our inventory. They are still in history, but vanished from inventory (even though we have the items in stock). How can this be possible?

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Hi @TimB59 - I'm sorry to hear that this issue with your items has brought you to the Seller Community! 😥

This does sound off, but it's difficult to pinpoint what may be happening without looking at your items and account with you, which we aren't able to do via the Seller Community. For this type of issue, I suggest that you get in touch with our Support Team. If you haven't already, please reach out to Support directly by logging into your Square account and heading here.