Hey there @bradrsi. So, if this is restricted to only one Register device, it sounds like something has gotten messed up in that device. The first thing I’d try to do is completely sign out of the POS application and reboot the Register. Then sign back in and see if the same thing is happening. If that doesn’t work, I’d recommending trying the troubleshooting steps (especially the factory reset) as found in this help document. Good luck!
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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