Deleting a location when using Woocommerce/Wordpress.

[sterlingavenue]

So we have a small business brick and mortar and an online store. When starting out we did a brick and mortar location and an online location. We are wanting to combine them together but want to know how this will affect our online website. We have Wordpress and use Woocommerce. Does anyone know will we have to delete all online inventory and then sync with the new location again? Would it duplicate everything that we already have synced? Just looking for some answers if anyone would have any, otherwise going to just fly by the seat of my pants. Thanks

[Summer2024 · Accepted solution]

Hi @sterlingavenue !

Just to make sure I understand.... you're looking to merge your brick-and-mortar and online locations while maintaining your WooCommerce integration? If that is the case, let me make a clear outline for how to do this without facing disruption. 

Before Merging Locations

Backup Current Data

Export from both:
- Square inventory
- WooCommerce products
- Order history
- Customer data

Document Current Setup

• Screenshot settings
• Note sync configurations
• Record SKUs
• Save integration details

Merging Process Best Practices

Inventory Preparation

Steps:
1. Export current inventory
2. Identify duplicates
3. Note variations
4. Document sync settings

WooCommerce Considerations

• Check sync direction settings
• Note custom fields
• Document webhooks
• Save API connections

Recommended Approach

1. Pre-Merge Steps

   • Audit current inventory
   • Match SKUs between systems
   • Note any discrepancies
   • Plan for downtime

2. During Merge

   • Pause WooCommerce sync
   • Combine locations in Square
   • Verify inventory counts
   • Update integration settings

Important Considerations

1. Prevent Duplication

   • Match SKUs carefully
   • Check for variants
   • Review pricing
   • Verify descriptions
2. Integration Settings
   1. Square Dashboard →
      Apps →
      WooCommerce →
      Update location mapping

Risk Mitigation

1. Testing

   • Create test products
   • Verify sync behavior
   • Check order flow
   • Monitor inventory updates

2. Backup Plans

   • Keep original data exports
   • Document current settings
   • Plan for rollback
   • Set aside recovery time

After Merging

1. Verify:

   • Inventory counts
   • Product details
   • Pricing
   • Categories
   • Images
   • Variants

2. Monitor:

   • Sync status
   • Order processing
   • Inventory updates
   • Customer experience

I hope this helps. Let me know if you have any questions.