Hi Square community, I apologize if this is the wrong thread for this question!
I just set up my Square account for my food pop-up business (Jolly Egg) and I'm having trouble enabling Pickup and Delivery on my Online Ordering Profile. Both options appear grayed out and I cannot click Edit or Add Location on either one.
Here is what I have already confirmed:
- My bank account is connected and verified
- I have a valid business address added under Locations
- I am the account owner with full permissions
- My menu is set up with all items added
I am on the free plan. Could this be a plan limitation, or is there a step I'm missing to unlock these options?
Any help is appreciated. Thank you!
