Payment stuck on screen but afterpay shows successful on customer account

I am using Square Register. Yesterday around 6pm 08/09/2023 ,   I was experiencing an outage when trying to take the Afterpay payment from customer which amount is AUD$127.20, but from customer side it showed payment processed successfully. 

This morning I checked the transaction record and found that it was not there. 

Any Suggestions? This is an incident happened second time. 

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