Square Champion

POS and Online not Syncing

Anyone else noticing over the last 2 weeks that Online is not syncing with the Dashboard and POS but ONLY for prep times on pickup and delivery? 

 

Dashboard and POS will show 1 hour for instance, the website will show 30 and on and on. 

 

And today the POS updated and now shows a new screen when in Orders and choosing the clock for order timing, it doesn't work and it's made order times on screen crazy times like 2 am but receipt shows correct time 🤣20251205_135723.jpg20251205_135729.jpg20251205_154637.jpg

The crust is the plate, the toppings are your adventure...
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Square Champion

ve had some timing issues but nothing that is quite the same.  We've had square allow orders to come through even when we have our throttling set at a spcific number of orders and more so when our fulfillment time has been pushed out-IE in square we have fulfilment at 45 mins and we get an order come through for 5 mins time. We're also a pizzeria. 

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