POS Customer Display Changed Colors

[cspears]

In the middle of the day today our customer display changed colors. The “sign up or check in” button and the “see rewards” button are now gray. They used to be blue.

we did not change anything -this just started all of a sudden in the middle of our day

[ltroth]

This happened to us too! I don't like it as it makes it more difficult to read the screen. The Add button for the cart disappears into the rest of the screen making it hard to find.

[TOV]

Happened to us as well!! Both the Register ( the Payment and Transaction screens) as well as the customer screen are now black and white not blue. This is the same for at least one other Square merchant in downtown.  It is definitely harder to see and we did nothing to create this situation. If anyone  hears of a cause/resolution. please share! Thank you!

[Jennyb915]

Same issue for us a well! Square, can we change this back?

[Thrivepets]

Square, LET US CHANGE THE COLORS!!!!! The black makes it hard to read!

[SWCMD]

@MayaP Maya can you help with this. Why was there a color change from blue to black. Black is making it hard to read the words 

[MayaP]

Hey @SWCMD — Thanks so much for your patience.

I did look into this and found that this change was made intentionally to give Square a more unified, modern look and to improve accessibility for sellers with limited color vision. If you can share a photo of what you’re seeing and a bit more about why the new design isn’t working for you, I’ll do my best to escalate this and see if there’s any option to opt out.

[Jennyb915]

Hi @MayaP thanks so much for the help. I have two photos here you can view. Our team has also shared its harsh on the eyes with the black/white contrast.

[Urbanfurdo]

Yes we’ve had the same issue too! Much prefer the blue as easier to read 

[MayaP]

Hi @Urbanfurdo - Thanks for sharing your feedback. Please see my reply above to SWCMD. Feel free to reply back with that information. Thank you! 

[Westbo]

Same issue for us and we much preferred the blue color. 

[MayaP]

Hey @Westbo - I can see how this change isn't ideal. Please see my replies above. 

Thanks! 

[MayaP]

Hey @Thrivepets @Jennyb915 @TOV @ltroth,

I really appreciate all the feedback regarding this change. Please take a look at my reply to @SWCMD above. You can reply here with any additional details, and I’ll see what we can do to get this resolved.