Hi. We are having a MAJOR issue with orders. Self-Serve orders will not populate on the orders tab. The tab just "thinks" indefinitely. This includes uninstalling/reinstalling the app, force closing, and exists on ALL iOS devices and ALL apps, including iPad and iPhone, as well as retail and POS. The ONLY way to get the orders to sync is to force a fresh sync in the apps settings, but that only fixes it for that moment, meaning the very next order will NOT sync. Example videos attached.
(A separate but related issue is that prior to this, for months now, the orders have been showing out of the specified order. I reported this many times to no avail. I will wait to include examples of this.)
Note: We are using the new Orders module. We have tried disabling this and experience the same result.
Please let me know any other information I may provide. Thank you.
