Online Store Site Items Search Functionality

[Popi]

Hi, I tried searching for this but couldn't find anything so starting a new thread.

When I'm on the online store management site, and I go to "Site Items" and try to search for any key word, I get my entire library of items. Example, if I search the keyword "black" I get results that have nothing to do with the word black. And in fact, I'm getting the entire libary of items as the available items matching my keyword. Obviously, this is a huge hinderence when trying to manage your store. Any solutions here?

[amyjjmt]

I am having trouble with mine as well... Admin??  It will not pull up specific items when I do a search; whether I search by my item number or by using a keyword... nothing... just the whole library of items.  There also seems to be some sort of strange delay going on too.

[Popi]

I have an update. I was so frustrated that I was basically unable to do anything for my online store that I called square/weebly to get answers. Although I was given an explanation of why this was happening, they ended up doing a back end refresh. The rep told me it would take about 24 hours max for this refresh to work and that it should resolve this issue. 

Well, good news. In about an hour I logged back in and the back end work had corrected the issue. And I completed the tasks that I had in no time. 

Good luck.