Kitchen Printer Star 700

VoodooNK · ‎03-03-2023

Hi - Cannot get the Star 700 printer to connect to the Static IP it is printing out. I have the printer set up on the tablets and am entering the static IP, but it cannot find it on the network. Any tips?

Donnie-M · ‎03-03-2023

@VoodooNK do you have the printer connected to a router? and are you trying to connect through an ipad?

Donnie
Multi-Unit Manager
Order Up Cafe/Tombras Cafe/Riverview Cafe/City County Cafe
Roddy Vending Company, Inc.
www.OrderUpCafe.com

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VoodooNK · ‎03-03-2023

It's connected to the Ethernet port in the kitchen. I'm trying to connect through an Ipad.

Donnie-M · ‎03-03-2023

@VoodooNK I will assume the port in the kitchen goes to a router somewhere with a wifi. Make sure on your ipad in the settings you have the ipad set to be "discoverable" on the wifi network or visible to other devices on the network or apple will hide everything.

Donnie
Multi-Unit Manager
Order Up Cafe/Tombras Cafe/Riverview Cafe/City County Cafe
Roddy Vending Company, Inc.
www.OrderUpCafe.com

Using Square since July, 2017
Square Champion
Breaker of Things

"Good judgment comes from experience, and experience comes from bad judgment."

"You can have everything in life you want, if you will just help other people get what they want." Z.Z.
Do you want to have great restaurant menus that are easy to edit and don't cost a fortune? I use MustHaveMenus and you can too!
MustHaveMenus

VoodooNK · ‎03-03-2023

OK thanks - I will try this.