Kitchen Printer Star 700

Hi - Cannot get the Star 700 printer to connect to the Static IP it is printing out. I have the printer set up on the tablets and am entering the static IP, but it cannot find it on the network. Any tips?

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Square Champion

@VoodooNK do you have the printer connected to a router?  and are you trying to connect through an ipad?

Donnie
Multi-Unit Manager | Founder, Table & Ledger
tableandledger.com

Square AI Champion | Using Square since July, 2017

"Good judgment comes from experience, and experience comes from bad judgment."

"You can have everything in life you want, if you will just help other people get what they want." - Z.Z.

"AI doesn't replace your judgment. It gives your judgment better information to work with."
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It's connected to the Ethernet port in the kitchen. I'm trying to connect through an Ipad. 

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Square Champion

@VoodooNK I will assume the port in the kitchen goes to a router somewhere with a wifi.  Make sure on your ipad in the settings you have the ipad set to be "discoverable" on the wifi network or visible to other devices on the network or apple will hide everything.

Donnie
Multi-Unit Manager | Founder, Table & Ledger
tableandledger.com

Square AI Champion | Using Square since July, 2017

"Good judgment comes from experience, and experience comes from bad judgment."

"You can have everything in life you want, if you will just help other people get what they want." - Z.Z.

"AI doesn't replace your judgment. It gives your judgment better information to work with."
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OK thanks - I will try this. 

 

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