Item Description Visible to Cashier

[eagleroasters]

How can I make the item descriptions (that are entered when you create a new item) visible to our baristas? We have a lot of drinks and sometimes helpers only here for summer, so hoping to be able to have them see what is in each drink to help when either people ask questions of what is in a drink or if they baristas need a hand remembering as customers order. Otherwise, what are some ideas that you may have tried that work for this situation? Thanks for the help!

[ryanwanner · Accepted solution]

Hello @eagleroasters !

My team has relied upon this same idea for seasonal drinks, so I know it can be done.

As long as you fill out the item description when you're creating the item, your baristas will have access to that description. Since those descriptions also show up online, I make sure it's formatted in a way that's easy for the consumer and barista.

When your team needs to see the description, when they tap on the item, if they scroll all the way to the bottom of the item configuration popup the description will be seen. If your item doesn't have any variations or modifiers and just shows up on the "tape" on the right side of the screen, tap on the item there to pop up the configuration popup will appear.

[eagleroasters]

Thank you! This helped a lot.