Invoice Deposit Feature Disappeared

[mike109]

It looks like the option to request a deposit on an invoice has disappeared. I see a section that says 'Add Service Charge' that is now in the place of where you used to set up deposits, but I can't seem to find the deposit/payment schedule option anywhere else on the invoice.

[BofBArtStudio]

Hi @mike109 

When creating the invoice,  click on payment schedule and then set deposit structure.

 

[Minion · Accepted solution]

Also, just be sure that the "ACH Payment" option is not checked.  When it is checked it won't show/allow for the payment schedule/deposit to be available.

[mike109]

@Minion thank you, that was the issue!

[BSteffensen]

I have a similar problem, I don't have the "Add payment schedule" button option on my line item. The ACH is unchecked and I refreshed; it's still not there. Any suggestions?

[bostontheater]

Thanks for the thread. Helped solve a somewhat related issue.

[bblgummarketing]

Why can I not set up multiple payments dates for a client? Such as 3 payments of $500 ... used to be an option but now I can only do a deposit and the total due.

[Cliffhanger]

I use the payment schedule feature often for invoices clients. However, I cannot change the time of day when the final invoice is sent. This would be a great feature to have for sending invoices. Is there any way to do this? 

[JJ_]

Hello @Cliffhanger and welcome to the Seller Community 

At this time choosing a specific time isn't possible on Square Invoices. I recommend you submit a Feature Request here. This will help our product team get visibility and track other Sellers with similar interest in your request. 

Important: When submitting a request, make sure to include the desired feature, and provide the details of how this feature will help your business succeed (how would you use it and what you expect from it).