How do I prevent my screen from returning to the home screen?

I run a small business that has just begun using Square for Restaurants in the last month.  The main issue my bartenders are having is that when they go into the beer menu, once a certain item is selected square automatically returns to the home menu screen.  Is there a setting somewhere that will prevent this from happening?  In essence they would have to manually return the screen to the main food and beverage menu.

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Square Champion

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Hey there, @Chris_0206.  There is a setting.  Go to your online dashboard > Device Management > Service Settings > Menu behavior.  There you will find a toggle to will allow you to “stay in place” after adding items to the transaction.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

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Square Champion

Solution

Hey there, @Chris_0206.  There is a setting.  Go to your online dashboard > Device Management > Service Settings > Menu behavior.  There you will find a toggle to will allow you to “stay in place” after adding items to the transaction.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
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