Hi, @mlee3 !
Square’s Kitchen Display System (KDS) does support displaying Dining Options, but this feature is currently most fully integrated with Square for Restaurants, not Square for Retail. That’s likely why you're running into limitations when trying to select or display dining options on orders through your Retail POS.
With Square for Restaurants
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Dining Options (e.g. Dine In, Takeaway, Pickup, Delivery) can be:
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Selected on the POS during checkout
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Set as defaults by order type
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Displayed on the KDS ticket for every order
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You can manage them under:
Dashboard → Devices → Dining Options
With Square for Retail
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Dining Options are not natively supported in Square for Retail POS.
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Even though the Dining Options page appears in the dashboard, especially if KDS is enabled, the Retail POS app won’t prompt you to select one at checkout.
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As a result, no Dining Option info is sent to KDS when using Retail.
I am going to outline a couple options you have below:
Option 1: Switch to Square for Restaurants
If you’re using your Retail setup in a hospitality environment , consider switching the location to Square for Restaurants. You’ll get:
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Full KDS and dining option support
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Service settings (like table numbers, modifiers, etc.)
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Advanced order routing by dining type
You can activate a free trial of Square for Restaurants Plus and see if it fits:
Square for Restaurants
Option 2: Use Order Notes as a Workaround
If switching isn’t an option:
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Use the “Note” field at checkout to manually enter “Dine In” or “Takeaway”
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These notes will show up on KDS, though not as a structured Dining Option
I hope this helps!
