I have been trying to add a Service Charge to transactions the same way you do it in the basic Square POS app. However, I only see the option to add an auto gratuity in the Square for Restaurants app. Automatic gratuities don’t apply to us since we are a fast service location without dine in. Is there a way to rename this so my customers do not think I am forcing a “tip” instead of charging a service fee?
HI, hopefully this Square Support page will help.
https://squareup.com/help/au/en/article/7589-apply-a-service-charge-with-square-for-restaurants
Hi, I did read that support page and it actually led me here to ask the question. Unfortunately it seems that setting is now named auto gratuity instead of serving charge. This naming issue leads to my customers thinking we are forcing a tip on their bill instead of a service charge.
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