We run Square for Restaurants. Occasionally we make the silly mistake of hitting the "cash" transaction during the payment process which closes out the bill and sends it off to the "Transactions" page as being a cash payment. If the customer wanted to pay by card, we would like to "refund" the cash transaction (easy enough to do in the Transactions screen) so our till comes back into balance AND bring the bill back so the customer can then pay using their card. At the moment it seems all we can do is "refund" the cash transaction and then we have to re-enter every item on a new bill for the customer to then pay. On large bills, this is very time consuming.
Is there any way of retrieving a "paid" bill buy doing a "refund" and bring the original bill back up as "unpaid" without having to re-enter it all again?
