Error message when attempting to delete an attribute

[WTSNevada]

I keep getting an error stating that something went wrong and I am unable to delete three attributes that I would like to get rid of. How do  I make them go away?

[Summer2024]

Hi, @WTSNevada ! Welcome to the Square Community! 

That is super frustrating! I am going to outline below some troubleshooting to see if you can get rid of the attribute. 

You can’t delete an attribute if it’s attached to:

• An active item or item variation

• An archived item

  • To check:

    • Go to Items > Item Library

    • Use the filter to show “Archived” items

    • Unarchive them temporarily, remove the attribute, then archive again

• A modifier set or category

Go to:

• Items > Item Library

• Use the search bar to find any items using that attribute

• Remove the attribute from all linked items manually

If it’s a color, size, or other variation, be sure to check item variations specifically.

After you’ve cleared all connections to the attribute:

• Log out of Square

• Clear your browser cache or try another browser

• Log back in and try deleting the attribute again

Let me know if these work. I hope this helps!