Daily Reporting Seems To Have Changed?

Hello,

 

Been running into some issues lately with the reporting on our square for retail register. For some reason now it's tracking sales per by the hour instead of the full day as it did before. Is there a way to change it back to full day?

 

Say we get one sale at noon, but the previous day had sales at 1300. We won't see those added to the daily total until 1300. We don't care about hourly sales, I would like to see the full day of the previous week at a glance.

 

Also if I manually select the same day from the prior week, the "same day previous week" section is incorrect. 

 

We actually no sales yet today so I selected last week the 2nd and it shows what me made, but the same day previous week showing for the 26th shows we made a few thousand, which we did not. There seems to be a bug. If I go back to the daily for the 26th it shows the correct amount but the same day previous week is showing near $5000... we did not make $5000 that day, I wish 🙂

 

Thank you very much.

 

M~

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Square Community Moderator

This sounds like a good question for our Square for Retail team, @WRVG

 

They can take a look at your account with you to help shine a light here, as they can look at your account alongside you to pinpoint what's going on with your reporting. Please reach out by phone or email when you have a moment by logging into your Square account and heading here.

 

P.S. Welcome to the Seller Community 

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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