Cards being declined at checkout

[TheFleurista]

Multiple customers many times have told me that their cards are being declined when trying to checkout. They are putting in the correct billing code for their card. Does anyone know why this is happening?

[Valentina]

Hi there, @TheFleurista 👋

This page outlines the different kinds of accepted cards when using Square, and is a good resource if a customer is running into difficulties when using a specific payment type. If your customers have confirmed their cards are valid and the transaction is still declining, they should contact their card-issuing entity for more information.