Cannot retrieve a Checkout Link without Weebly

I happen to have a Weebly account that is a separate account/business.

But for Square, all I want to do is get a simple Checkout Link.

Each time I try to get a link, I am denied and the message reads to link Square to my Weebly account. I cannot do this: different business. 

 

Is there any way just to get a simple Checkout Link and have Square leave my Weebly account alone?

 

Thank you!

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Alumni

Solution

I haven't encountered this issue before, but I'm thinking if you edit/change the email on one of the accounts (either Square or Weebly), then they may be disconnected in our system. Would you mind trying that @schisnell

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Isabelle
Square Community Manager
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Alumni

Hey @schisnell

 

Welcome to the Seller Community. 

 

Is the email address you created your Square account with the same email address you created the Weebly account with? 

 

Let me know! 

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Isabelle
Square Community Manager
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@isabelle ,

 

Yes, I'm afraid it is. They're both my school email address (I'm a teacher), but the two (Weebly and Square) are accounts that can't be crossed.

 

Thanks for any insight you can offer.

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Alumni

Solution

I haven't encountered this issue before, but I'm thinking if you edit/change the email on one of the accounts (either Square or Weebly), then they may be disconnected in our system. Would you mind trying that @schisnell

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Isabelle
Square Community Manager
Learn about the Square Champions program here.
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@isabelle 

That worked!

Many thanks!

 

Steve

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