Can Item Library show “On Order/Pending” separately from “Sold Out”?

freethinkerstx

In Square’s Item Library, items with zero inventory display “Sold Out” in red. This includes new items that haven’t arrived yet, as well as existing items that are on order and waiting to be restocked.

Is there a setting or workflow to give these items an “On Order” or “Pending” status and filter them separately from items that are actually sold out? Ideally, the status could reflect an item or variation on an open purchase order, including new items that have never been received.

This would make it easier to review items with a stock quantity below 1 and identify older, sold-out items to archive without mixing them with merchandise I’m still waiting to receive.

If this option isn’t currently available, I’d like to request a separate, filterable “On Order/Pending” status. Is there an existing workaround or a feature request I can support?

Manny_SelSq

I don't think there's a setting for that. In the Item Library, anything at zero stock shows Sold Out, whether it's a new item that hasn't arrived yet or one you've actually sold through.

The place to ask is Feature Requests in the Feedback hub.

https://community.squareup.com/t5/Feature-Requests/idb-p/product-ideas

There are two feature requests that are still open and pretty close to what you described. I'd give them a kudo and add a comment to get behind the idea.

https://community.squareup.com/t5/Feature-Requests/Expected-Inbound-On-Order-Stock/idi-p/820411

https://community.squareup.com/t5/Feature-Requests/Desktop-Dashboard-Show-quot-On-Order-quot-purchas...

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freethinkerstx

Thank you, Manny. I reviewed both linked requests and added a comment to each explaining the catalog-cleanup issue.

I also submitted a focused feature request for an On Order/Pending status and filters that distinguish incoming merchandise from older zero-stock items being reviewed for possible archiving:
https://community.squareup.com/t5/Feature-Requests/Item-Library-On-Order-Pending-status-and-filters-...

The key need is to separate items with stock below 1 that still have incoming quantities from items with stock below 1 and nothing on order, including new items that have never been received. If anyone has a current desktop Item Library workaround for that, I would appreciate the details.