Hey @dwg014 - A few things to check:
- Make sure your iPad and the WiFi printer is connected to the same network or else the printer won't communicate to your device.
- Ensure that your printer station settings are properly configured.
- Might sound silly, but make sure there's receipt paper in the printer and test if the paper can 'feed' through it.
- Update the POS app and your iPad to the latest versions for optimal performance.
- Try these other app troubleshooting tips.
Let us know if you're still having issues.
Justin
Community Moderator, Square
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