Can I print receipts for cash payments from my Terminal when it's connected to the Retail App?

[flawrence]

The title of this thread has been edited from the original: Printing Receipt with Square Terminal Connected to Square Stand (Cash Payment)

I have a Square Terminal connected with my Square Stand (w/ Ipad). I do all the checking out using Square Stand via the Squre Retail App, and The Square terminal is only used to accept card payment. App used to check out is Square Retail

I am having issue when customer pay by cash. The receipt cannot be printed using Square Terminal in this case after entering the cash payment amount in Square Retail App (Square Stand). If paying by card, receipt can be printed with no issue.

Is there a way to print the receipt in Square Terminal when accepting cash payment in Square retail app (Square Stand)? Thank you.

[Katie_SQ]

Hi @flawrence! Thanks for reaching out. 😊

I've gone ahead and escalated this to our Product Team to confirm whether printing receipts for cash payments is possible on a Square Terminal that's connected to the Square for Retail App. Once I have an update, I'll circle back here and let you know.

Thanks & talk soon!