Can I go back and edit an old ticket?

If I get an order wrong and need to go back and retroactively change the items, how would I do that?

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Square Champion

Hi @smccray.  Currently, once an order has been paid/closed there is no way to change anything about it.  And, unfortunately since it seems like you are using Restaurants, I can not think of any possible work-around.  Can you be more specific about why you are wanting to change the transaction, giving a few examples of what was entered wrong and needs to be corrected?  If you do that, I might be able to come up with a workaround for you.  No promises, but anything is possible!

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
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