Barcode option missing from print labels section

[CoastalEtching]

I recently switched over to Square Retail Plus solely for inventory tracking and creating barcodes.  After I import my sku's, select them all and go to the actions tab to "print labels", I don't have a barcode option like the "how to video" shows. Am I missing something?

Thanks,

Amy

[DinaLRosenberg]

I print labels a little differently... 

I go to Items > Actions >Print labels >  select the items you want to print labels for- I only do a few at a time > then create labels

Try that way and see if the barcode option is there.

[CoastalEtching]

That’s how I’m doing it and barcode isn’t even listed unfortunately.

[DinaLRosenberg]

What type of computer and what browser?

[CoastalEtching]

Mac and safari

[DinaLRosenberg]

WAIT..

Mine doesn't have a barcode option- just SKU- but when that is selected the barcode prints.. have you tried printing? This is what ours looks like and we do get barcodes

[CoastalEtching]

I have not tried printing, but I’ve done the download to print and they don’t show

 

[DinaLRosenberg]

You might need to call? Try changing to Chrome and see if that makes a difference.... we don't run labels on MAC we use a PC became we print on a DYMO (and they don't play well with MACs)

[CoastalEtching]

Thanks for trying! Yes, I’m just waiting for them to open. I’m new to square so I’m not familiar with their hours. The website says available 24 hours a day and right above that says currently unavailable haha.