I created a coupon it works online, but does not work on POS - WHY?
Screenshot 2024-11-01 102029.png
Screenshot 2024-11-01 101925.png
54da7156-b1a4-4aae-bced-dc3cbe99465c.jpeg
75a1b024-7ecc-4236-8dfa-77188b5c75de.jpeg
Hi @JTPets - I'm happy to look into this with you.
Since this issue is only occurring on the Register, I suggest making sure you're on the latest software version if you haven't already. If you do not see any pending updates, could you please send me a screenshot of the version you're currently on?
I'll keep an eye out for your reply.
@_Violet as you can see in the screen shots I am attaching here, this was not just a POS issue, this also affected my mobile device. This is an issue that is new since the migration of coupon codes. I also have the newest updated versions.
This was a minimum spend discount that they rushed to implement when the transition occured and there was some concern from users like myself about lost functionality. The functionality was added, and I suspect is broken as this is the first time i am attempting to redeem them since the conversion to the dashboard marketing instead of square online.
1000030145.jpg
IMG_20241107_115525.jpg
Square Community
Square Products