@steveshank Thanks for that thorough update. It looks like you definitely did your “homework,” as it were. Ha. Anyway, though you have (in your own words) “spent too much time on this,” I’ll add a couple of observations.
First, I remember sometime reading that Risk Manager is now free and that there are no plans to monetize it. 🤞
Second, though it is a little maddening I see that rejections based solely on amount do not seem to be allowed. This makes some sense, I guess.
You do have another option other than decline or trigger an alert. You can set a rule to invoke 3D Secure (3DS). This is an industry standardized way to authenticate electronic card transactions that will require that the customer be required to further verify their identity and authorization to use the card. This standard even goes as far as to redirect customers to the issuing bank’s website. If you set it up this way, the hassle is usually enough to stop fraudsters from going any further, thereby “blocking” the transaction from completing. And, if the issuing bank gets involved, that usually raises red flags with them that there might be a stolen card.
I just wanted to put that out there.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
