why does my payment take so long to be received

why does my payment take so long to be received

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Square Community Moderator

Hi @Tiitan,

Thanks for reaching out to us with your question!

If you're noticing a delay in receiving your Square Transfers, you may have received an information request from our team to help them verify information about your payment. During account reviews, a temporary hold is placed on your transfers until our team has completed the review.

To check if you've received an information request, please visit our FAQ page. You'll find answers to common questions there, including how to handle information requests.

I hope this helps! Should you have any further questions after reading the above, please don't hesitate to reach back out to me.

Laurie
Community Moderator, Australia, Square
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