newsletter option has disappeared

Hey there - I just went on to create this weekend's newsletter, and the option is no longer there! Is it just me or? 

 

www.darlingdeviance.com

1,715 Views
Message 1 of 7
Report
1 Solution
Square Community Moderator

Solution

Thank you so much for following up @TeriC 

 

If you refresh your account or log back in, you should see that Marketing tab back on your dashboard! I apologize for the inconvenience 🙂 Please let me know if there is anything else I can help you out with!

Ellie
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.

View Solution >

1,702 Views
Message 4 of 7
Report
6 REPLIES 6
Square Community Moderator

Hi there @TeriC

 

Are you able to explain a little more in detail on what has happened?

Ellie
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
1,706 Views
Message 2 of 7
Report

Hi @Ellie_ !

Normally, while in Square Online, I would go to my left hand menu and select Marketing. From there I would create an email newsletter that I could send to those who have signed up through a form submission. 

The option is no longer there! I’m still on the same plan (Promote Grow + Performance) so I’m not sure what’s happened.

 

www.darlingdeviance.com

1,705 Views
Message 3 of 7
Report
Square Community Moderator

Solution

Thank you so much for following up @TeriC 

 

If you refresh your account or log back in, you should see that Marketing tab back on your dashboard! I apologize for the inconvenience 🙂 Please let me know if there is anything else I can help you out with!

Ellie
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
1,703 Views
Message 4 of 7
Report

@Ellie_  It worked! Thank you so much!

1,696 Views
Message 5 of 7
Report

Hi,

I seem to be having this same problem as well. I don't see a marketing option in my dashboard?

1,654 Views
Message 6 of 7
Report
Alumni

Hi @Heidi11 - Thanks for popping into the Community.

 

At this time Square Marketing is not available in Canada. As soon as it is, you will receive an email inviting you to take advantage of all that Square Marketing has to offer 🙂 

Ria
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
1,637 Views
Message 7 of 7
Report