new online store URL for our store

[shawnbutter]

Hello,

Is it possible to find the new URL for our new square store? We have multiple sites and now and customers to one of them are getting "page not found" error. We have different emails for each account.

Before online store changed we had square URL embedded into our site and everything was fine.

Thank you

[shawnbutter]

bueller?

[Joe]

Hi there, @shawnbutter 👋 Thanks for reaching out to us here on the Seller Community! Happy to have you join us here. Welcome!

First things first since this is your first post on the Community, we recommend taking a look at our Etiquette & Guidelines for the Community. This will assist in understanding processes of receiving answers and help from moderators and Sellers alike. We do our best to reply to each post as soon as possible, but turnaround time expectation is set to 24 to 48 hours. If you are needing assistance more quickly, we recommend reaching out to our Support Team directly. 

In regards to your question concerning your domain for your Online Store, we may need to have you clarify with a bit more information. It sounds like you are having issues with your domain pointing to your new Online Store, is that correct? Feel free to drop you domain below and we will take a look. Also - would you clarify what you mean by different emails for each account? - are you running multiple Square based Online Stores?

I will keep an eye out for your response! 

[shawnbutter1]

Hi Joe, thank you for your reply. I got an email from Jacob at Weebly with no email to reply to. We have 2 companies, each using a different store. They are under Creative Solutions of Central FLA, LLC. 

The Bonjour Dressings store works however, Bonjour Art Creations does not.

Please email me at [Personal Information Redacted] if I need to explain further.

Thanks,

Shawn