net amount is missing from exported reports

[chocolatemann]

Why is the net amount missing when I export a report? This is happening in a varity of reports including giftcard report, outstanding invoice report etc.

[JustinC]

Hmm, this issue requires a set of eyes from our Support Team. Have you reached out yet? 

@chocolatemann

[chocolatemann]

Of course, months ago, they opened a ticket. I thought it would be an easy fix but nothing so far.

[sayra]

Hey @chocolatemann, Did you receive a case number?

[chocolatemann]

no

[sayra]

@chocolatemann, Your reports seem to be working. When I exported a report under Reports > Sales Summary > Export, I was able to see your Net Sales amount. I will send you a screenshot via a private message for more details.

[chocolatemann]

Yes it works for Sales Summary and others, but not for gift card report and outstanding invoices.

[sayra]

Got it! @chocolatemann, This is a feature request at this time. 

If this changes in the future we will make sure to let you know.