gst

[Gumnuts1]

GST amount does not show on receipts where credit card number is manually entered, either by customer using online ordering, or myself when taking payment. The suggestion to print off receipt from transaction reports does not work either, as no transaction is shown for the day in question. (Online order). Online support can not fix this and told me to post here. I see similar threads, so am hoping enough posts about this make square resolve issue. I really do not want to have set up on a new platform altogether, but I thought it is a legal requirement in australia to show GST paid on all receipts?

[Arie]

Hi @Gumnuts1,

Thanks for reaching out with this feature request! This is something we're tracking as you already know from joining the community 🙂 However, it's definitely odd that you're not able to see any transactions for the day in question. If you're using Square as a payment processor for these sales, your would be able to use the suggested workaround of sending a receipt via the Transaction tab. Can you let me know if you can see online transactions in your dashboard? 

[Gumnuts1]

On line support helped me with that, but the original problem is still not resolved. An Australian receipt is not acceptable without the amount of GST paid, being included on it. I hope this is resolved soon. It took me ages to set up and learn my way around square, but if I have to move platforms, then I will, as I need to be compliant with australian laws.