categories don't match

[TrudyB]

I just spent 5 hours putting items into categories and subcategories, but when I go to my website they aren't in categories. I can see them on my phone but not my website.

[MayaP]

Hello @TrudyB, I am sorry you are having issues with your categories not showing on your website. I would suggest contacting our Square Online Team, so we can investigate this further. You can reach them at

1-855-700-6000, squ.re/contactsqsupport.