any thoughts? items not refrlecting changes

Any help would be apreciated. Ive got items I've changed names for spelling as well as prices. On the items pages of my site these arnt reflected until you click the item. So im getting complaints of mis spellings and wrong prices. I've gone myself and used a different browser, cleared the cache and still showing up that way. Any help would be great. The site is https://Whysprs-whymseys.square.site

Thanks in advance.

Https://whysprs-whymseys.square.site
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Hi Whysprs,

 

Can you provide an example of an item that is incorrect - that would save us some time searching through your site.

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Glass oval ring shows up as glas oval ring, also lapis ring is all lowercase instead of being capitalized. The hair clips show 8.00 until you click into them when they then show 10.00 which is the correct price.

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Alumni

Hello @whysprs

 

I'm sorry to hear about the issues you are experiencing. 

 

I took a look at the website and the names of the items you mentioned are showing up correctly. 

If you are still seeing the titles as all lowercase, let me know so I can review again. 

 

I do see the price of some hair clips showing as 8.00 on the Shop All page and then 10.00 on the item page.

I would recommend republishing your website after making changes to ensure the changes are reflected on your public site. 

Once you have republished it, I'm happy to take another look to make sure everything has been updated. 

 

Thank you

Frances
Community Moderator, Square
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Thank you, I just republished but the prices still stayed the same for chrome but not in firefox. The titles are fixed at least.

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Hi @whysprs 👋

 

It looks like the typos have been corrected, but I still see a couple hair clips that are displaying $8 on the shop page, then $10 on the item details page. 

 

I have initiated a re-index of your website which should clear up the issue. Can you please let us know if you still see the errors after 24 hours? 

 

Thanks for your continued patience while we work to resolve this for you. 

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Sure can. I appreciate you doing that. Thanks you.

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You're welcome! ❤️

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