Hi @KoaDesigns 👋 thanks for flagging this.
I'd be happy to help.
Let’s start by going through this article to make sure no steps were overlooked during setup, as that’s often the cause of situations like this.
If the issue continues afterward, could you confirm the following details?
- Are you using a default profile or a custom profile?
- Can you share a link to your site here and DM me an example of an address that should work but isn't?
I’ll take a closer look once I have that information. Thanks!
Breffni
Community Moderator, Ireland, Square
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