Wrong going

[Rodgodson]

I just tried to order something off my site, but I believe I did a in person order attempt to pay order and not. I don’t know if you’re shipping to me or not

[ryanwanner]

Hello @Rodgodson ! Welcome to the Square Community!

A little clarification is needed in order to best help you here. Did you try to order something off of Square's site or your own business's site? If Square's site, if no money was taken from your card then a transaction did not happen: Square doesn't allow for in person payments.

If it's your site, my thought is the same: online orders are not complete until payment is processed. You can see a list of your sales on the web dashboard at Dashboard -> Transactions. If it's not listed there, it didn't happen.

Hope this clears things up for you!

[Rodgodson]

The transaction went through I just don’t c s shipping address . On the transaction it say in parser sell tho

[ryanwanner]

@Rodgodson  Ok. If you're showing the transaction but you don't have a shipping address, my bet is the order happened when the order was set for pickup. If that's a legit order you'll need to reach out to the customer; if it was just you figuring things out you're ok.

You'll want to configure your shipping profile at Dashboard -> Account & Settings -> Fulfillment -> Shipping, and then after that make sure all your items that you want shipped are set for that fulfillment type. Easiest way to do that is to go to your item library, select all the shipping-able items, then click the Edit button in the bottom right. You'll see an option to update fulfillment here.

Once that's done when you view your site you should get the option of in store pickup or shipping.