Why does every item on my online store menu say "available later"?

I havent changed any settings, my online store has been up and running for nearly 2 years and this has happened for no obvious reason.  It's now not possible to place an order, despite the fulfilment settings being set up so that orders can be placed up to 7 days in advance of their booked collection slot.  My opening hours are set up correctly.  I havent changed anything, and I dont understand why this has happened. Help!

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Square Community Moderator

Hi there, @SamTBB,

 

Thanks for reaching out, I understand how frustrating it must be to have your store suddenly stop accepting orders, especially when everything appears to be set up correctly. We're here to help get this sorted as quickly as possible. Since you haven’t made any changes to your settings and your store has been running smoothly until now, this might be related to a technical issue or a setting that’s been affected in the background. To get to the bottom of this, we’d love to take a closer look at your account and store setup, can you please provide a link to your site?

 

Also, welcome to the Square Community, I noticed that this is your first post with us! 🥳 

Ellie
Community Moderator, Square
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