Why aren't text modifiers showing up on my customer's payment link?

[FirstTouch]

The title of this thread has been edited from the original: issue with modifier.

Hi, 

I am trying to give my customer the opportunity to enter player names and teams into a football registration link and the modifiers aren't showing on the checkout page.

I have added 3 modifiers which Ive saved and appear in the listing, but dont show on the actual page for the customer. I have looked through few other threads in here and watched a videos on using modifiers correctly and have followed the instructions yet it still isn't working. I can only feel I must be doing something wrong, although I have followed the steps as recommended and they do appear on the screen, just dont seem to transfer over to checkout page.

Please can you help me?

thanks, 

Kerli

[Katie_SQ]

Thanks for reaching out, @FirstTouch!

The new Payment Links experience no longer supports Text Modifiers. To collect player names, teams, or any other custom input, you can use Custom Fields instead. Here’s how:

1. Sign in to your Square Dashboard and navigate to Payments > Payment Links.
2. Click Create a Link, choose Sell an Item, then select your existing item or create a new one.
3. Open Advanced settings and enable Custom fields.
4. Enter a title for each field (for example, “Player Name” or “Team Name”) and click Add custom field.
5. Click Create link. On the Payment Links page, copy the URL under Payments > Payment Links (rather than from the Item Library) and share it with your customers.

When your customers access the link, they’ll see the custom fields at checkout:





Let me know if you have any other questions!