When accessing the 'Covid-19 tips' page on the Dashboard i get an error 404

[MJD]

When accessing the covid 19 page on the dashboard i get an error 404, is this the case for everyone? anyone know whats going wrong? 

The title of this thread has been edited from the original: issue with Dashboard

[MJD · Accepted solution]

I've circled the button that leads to the 404 error, the tips also used to show up under the overview but no longer appear to be there, seems like the page may have been deleted and the button just left 🙂

[MJD]

[tranguyen]

Hi @MJD, thank you for flagging this! This may require our team to investigate and make sure the links are working correctly. Can you let me know if you were clicking the link from your Square Dashboard or from your Online site? 

[MJD]

Seems to appear on all devices when using the square dashboard 

[tranguyen]

I'm trying to locate the link on my end in order to flag with the team - can you send me a screenshot of where you were before you get the error message @MJD, that'll definitely help me narrow it down. 

[MJD]

I’ll do that now!

[MJD · Accepted solution]

I've circled the button that leads to the 404 error, the tips also used to show up under the overview but no longer appear to be there, seems like the page may have been deleted and the button just left 🙂

[tranguyen]

Much appreciated @MJD! I've shared it with the relevant team so they can work to fix this link. 

[MJD]

No problem 😌

[Helen]

Hello @MJD, Helen here. Are you still seeing an error when you try to visit the Covid-19 tips section of your Square Online overview page? I think this may be resolved but it would be great if you could let us know! 

[Helen · Accepted solution]

Me again! Our engineering team has confirmed that this has been resolved and you should be able to access the Covid-19 tips section from your Square Online overview page. If you're still getting the 404 error message please let me know.